Prospective Client FAQs

1. How do you charge for your services?
   We retain a percentage of the amount collected. This can vary based on the age of the account and type of debt. If we don’t collect, we don’t get paid.
   
   
2. Are you a member of ACA International, the Association of Credit & Collection Professionals?
   Yes, Penn Credit is a member of ACA International and proudly supports the work they do to further the advancement and understanding of our industry.
   
   
3. Can you report delinquent accounts to the credit bureaus?
   Yes, Penn Credit is capable of reporting delinquent accounts on consumer credit reports. A minimum account balance of $50.00 and a social security number are needed.
   
   
4. Is there a minimum account balance to place for collection?
   Yes, Penn Credit accepts delinquent accounts that have a balance in excess of fifteen dollars ($15.00).
   
   
5. Is a contract required to place delinquent accounts with Penn Credit?
   Yes, please contact our sales department through the Contact page if you are interested in using our services.
   
   
6. How can I place accounts with Penn Credit?
   We accept accounts by virtually any electronic format as well as hard copy or disc.